Services Service Type Procedural Service Channels Withdrawal of Absconding Report - Domestic Workers (The Employer) Change page view Start Tour Export to PDF Info Process Conditions Timing Payment Other Info FAQ Service Description The Ministry provides this service to domestic workers and employers by receiving complaints, communicating by telephone with employers, and confirming that the employer agrees to terminate the complaint. Target Audience Employers, employees Service Procedures Log in with your username and password or use UAE Pass Submit an application to withdraw a complaint concerning a domestic worker's absence from work Payment of prescribed federal fees. The application will be electronically referred to the Ministry for verification of compliance with the requirements and documents. Shortfalls will be reported to the customer for completion Contacting the employer and confirming his agreement to terminate the complaint. Once approved, the application will be forwarded to the Federal Authority for Identity, Citizenship, Customs and Ports Security for final approval. If approval is granted, the customer will be notified via text message or e-mail Required Documents Copy of the domestic worker’s Emirates ID (both sides) Copy of the domestic worker's passport Terms And Conditions There must be a record in the system of an absconding report lodged against the domestic worker (absence from work). Timing 3 working days Payment All Emirates except the Emirate of Dubai The Emirate of Dubai 115 dirhams The service is provided through the systems of the General Directorate of Residency and Foreigners Affairs - Dubai Business Centers commission is capped at 72 dirhams The service is provided free of charge through the Ministry's website or application (only government fees are applicable). *Please note that the fees shown above do not include tax and collection charges. Relation of service with other service Federal Authority for Identity, Citizenship, Customs and Ports Security Notes: The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting: Mohre website MOHRE Smart App Call center 600590000 Chabot Start Service Application Status QR Code For Inquiries call us at: 600590000 8 AM - 8 PM Customer Feedback