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Services

  • Service Type

    Procedural

  • Service Channels

Register collective labor complaints

  • FAQ

  • Service Description

    This service is provided to employers and groups of more than 50 employees, in the event that one of the parties to the employment agreement breaches its contractual obligations.

  • Target Audience

    Employers / Employees

  • Service Procedures

    1. Submit the complaint and enter work permit numbers of at least three and not more than five employees involved in the dispute. Employers are required to enter the establishment or license number - It is mandatory for all categories to provide the ID card number
    2. The Ministry will review the complaint and attempt to reach an amicable settlement.
    3. The complaint should be referred to the Collective Labor Disputes Committee in the event that an amicable settlement cannot be achieved
  • Required Documents

    Documents supporting the claims in question, if any.

  • Terms And Conditions

    • When more than fifty workers participate in a labor strike
    • The workers must be registered in the Ministry's database
  • Timing

  • Payment

    None

  • Relation of service with other service

    Federal Authority for Identity, Citizenship, Customs and Ports Security -Federal and Local Judicial Departments

  • Notes:

    Applicants can follow up on their applications by visiting MOHRE inquiry services at:

    • Mohre website
    • MOHRE Smart App
    • Call center 600590000 for complaints of nationals working in the private sector
    • Expatriates working in the private sector 80084

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