Services Service Type Procedural Service Channels My Salary Complaint - Private Sector Employees Change page view Start Tour Export to PDF Info Process Conditions Timing Payment Other Info FAQ Service Description A confidential complaint submitted by an employee regarding the establishment's failure to pay wages on time without disclosing the identity of the complainant to the employer (confidential complaint). Target Audience Employers / Employees Service Procedures Submit an application using one of the service delivery channels by entering the employee's personal information (passport number - name, date of birth, nationality). Once the applicant has entered the necessary information, send a text message or email containing the OTP in order to confirm the applicant's capacity, except for requests submitted via the smart application. The complaint will be investigated by the competent officer in order to take the appropriate action. In the event that the complaint proves to be true, the application will be referred to the Labor Inspection Department for a visit to the establishment. This will enable the Labor Inspection Department to verify the validity of the complaint. The outcome of the complaint will be communicated to the customer via text messages. Required Documents None Terms And Conditions The workers must be registered in the Ministry's database The same employee may not have a pending complaint or a dispute brought to court Timing 14 working days Payment None Notes: The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting the MOHRE inquiry services at: MOHRE Website MOHRE Smart App Whatsapp Service on 600590000 Labour Claims And Advisory Center 80084 Start Service Application Status QR Code For Inquiries call us at: 600590000 8 AM - 8 PM Customer Feedback