Services Service Type Procedural Service Channels Grievances raised by customers Change page view Start Tour Export to PDF Info Process Conditions Other Info FAQ Service Description An electronic service provided for employers and employees to appeal decisions made by the Ministry. Target Audience 15 working days Service Procedures Log in with your username and password or use UAE Pass. (for online/ smart channels only) Submit an application using one of the service delivery channels by entering the employee's /employer’s personal information (work permit number / passport number - name, date of birth, nationality) Verify the applicant's capacity after entering all the necessary details in accordance with the applicable rules using the electronic signature card by sending an OTP via SMS or email to the applicant's mobile phone, with the exception of requests submitted via the smart application After reviewing the application, the Ministry will take the necessary action Keep the customer informed regarding the progress of their application Required Documents Documents supporting the application, if any. Terms And Conditions Grievances must be submitted within 30 working days of receiving notification of the decision. Timing Payment Notes: The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting: Mohre website MOHRE Smart App Call center 600590000 Whatsapp Service on 600590000 Chabot Start Service Application Status QR Code For Inquiries call us at: 600590000 8 AM - 8 PM Customer Feedback