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The Ministry provides this service to domestic workers and employers by receiving complaints, communicating by telephone with employers, and confirming that the employer agrees to terminate the complaint.
Log in with your username and password or use UAE Pass
Submit an application to withdraw a complaint concerning a domestic worker's absence from work
Payment of prescribed federal fees
The application will be electronically referred to the Ministry for verification of compliance with the requirements and documents
Shortfalls will be reported to the customer for completion
Contacting the employer and confirming his agreement to terminate the complaint
Once approved, the application will be forwarded to the Federal Authority for Identity, Citizenship, Customs and Ports Security for final approval
If approval is granted, the customer will be notified via text message or e-mail
3 working days
Filing Absconding Reports
Procedural
The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting the MOHRE inquiry services at www.mohre.gov.ae, MOHRE smart app, MOHRE call center at 600590000, or Chabot
Available 24/7
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