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Respond to customer’s suggestion regarding Ministry services and initiatives through the approved channels
Submit your suggestion through one of the channels of service delivery
The Ministry will examine the proposal and assess its feasibility
Provide the customer with a response
Application will be closed
15 working days from the date of submitting the suggestion
Complaints and Suggestions
Procedural
The Customers may inquire about the status of their application by contacting the Ministry’s call center at 600590000 or visiting the Ministry’s website at www.mohre.gov.ae using the reference number. Customers will also receive automated notifications via SMS and e-mail regarding the progress of their applications.
Available 24/7
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