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Service Details

Issuance a branch of the Recruitment Temporary Employment and Mediation Agency

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A service provided by the Ministry in order for existing private recruitment agencies and temporary employment agencies to obtain a branch license. This activity means employing a worker with the intention of placing him at the disposal of a third party, whereby the relationship of the worker becomes directly with the agency that has outsourced his services to a third party (the Beneficiary). The activities of employment agencies include mediation activities to bring the two parties and their representatives together to negotiate the terms of the contract and employment, with the aim of establishing an employment relationship without the agency becoming a party.

Service Process

Conditions & Requirements

  1. The Applicant Sole Proprietorship or any of its partners in the legal person cannot be employed by the Ministry or a second-degree relative, either a husband or wife, provided a written acknowledgement of the same is provided by the legal representative of the legal person.

  1. The applicant must have a clearly identifiable address solely for the purposes of conducting business with the exception of the case in which the Ministry permits the license applicant to conduct his recruitment activity electronically.

  1. Legal representatives of legal persons must submit a written statement indicating their knowledge and acceptance of the legal regulations governing the practice of agency.

  1. The license applicant, whether he is a person in a sole proprietorship or a partner in a legal person, should not be an owner or partner in an establishment in which one of the reasons for cessation of the establishments was provided as a result of violating the provisions of the Law Regulating Labor Relationships, its implementing regulations, or the decisions issued in implementation of them.

  1. The decree-law prohibits sole proprietorship owners or partners from being convicted of crimes against honour, breach of trust, human trafficking, or any other criminal offense outlined therein, unless they have been rehabilitated in the case of a prison sentence or after the lapse of one year if a fine has been imposed.

  1. That the individual institution or persons delegated submit to the Ministry a bank guarantee of not be less than (300) thousand dirhams at all times during the validity of the license in the case of licensing a mediation agency, and not less than one million dirhams in licensing a temporary employment agency and outsourcing or in the case of a combination of the two activities (Temporary employment, outsourcing and mediation), and it must be renewed automatically or provide an insurance system as an alternative to the guarantee. Issued pursuant to it. The Ministry may allocate all or some of the guarantee or insurance, to pay any amounts due from the agency, for its failure to implement its obligations, or for non-compliance with the instructions and decrees issued thereto.

  1. Submitting the credit report of the license applicant, person in a sole proprietorship or a partner in a legal person issued by the competent authority.

  1. Changes or amendments to the license details may not be made without a written approval from the Ministry.

  1. The agency must not have restrictions or fines and not be suspended.

  1. Any other conditions imposed by a ministerial decision.

Service completion duration

10 working days

Service Fees

  1. Federal fees:
  2. License fees for a Mediation Agency branch: 25,000 dirhams
  3. License fees for a Temporary Employment Agency branch: 50,000 dirhams
  4. License fees for combination of two activities (Temporary Employment and Mediation Agency): 75,000 dirhams
  5. Except for federal charges, the service is free of charge via MOHRE's website and smart app.
  6. *Please note that the fees shown above do not include tax and collection charges

Service channels

  1. Service Center
  2. Website
  3. Mobile Application
  4. Tawseel

Target audience

  1. Employers

Category

  1. Partner Service

Main Service

Updating Establishments Files

Sector Type

  1. Domestic workers
  2. Establishments Workers

Relation of service with other entities

  1. Economic Departments - Federal Authority for Identity, Residence and Ports Security

Notes

The customer will be notified once the request has been completed. Applicants can follow up on their applications by:

Required Documents

  1. None

For assistance, get in touch through

Call: 600590000

Available 24/7

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