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An electronic service provided for employers and employees to appeal decisions made by the Ministry.
Log in with your username and password or use UAE Pass. (for online/ smart channels only)
Submit an application using one of the service delivery channels by entering the employee's /employer’s personal information (work permit number / passport number - name, date of birth, nationality)
Verify the applicant's capacity after entering all the necessary details in accordance with the applicable rules using the electronic signature card by sending an OTP via SMS or email to the applicant's mobile phone, with the exception of requests submitted via the smart application
After reviewing the application, the Ministry will take the necessary action
Keep the customer informed regarding the progress of their application
Customers' Complaints and Grievances
Procedural
Available 24/7
You can help us improve by providing your feedback about your experience.
Have you used our services at our service center or digitally recently?