Protection of domestic workers' rights
In order to regulate the contractual work relation of domestic workers, the ministry issued Law No. (10) for 2017 on domestic workers, which is the first of its kind in the country that provides legal protection for 19 categories of workers. Apart from protecting all the parties involved in this relation, the law is distinguished for covering all the stages of the contract life cycle.
Focusing on protecting the rights of domestic workers, the ministry's law contained four warnings for temporary recruitment and employment of domestic workers:
- Discrimination among workers on the basis of race, color, sex, religion, political opinion, national origin or social origin.
- Sexual harassment of workers whether verbally or physically.
- Forced labor or any other human trafficking practice.
- Employment of workers in activities that are not subject to the provisions of the law unless the consent of the competent authorities has been obtained.
The first electronic/ smart system for registering labor complaints will be developed to monitor cases where the domestic workers law is violated. Electronic signature and electronic fingerprint will be used to sign applications, create visual communication and live chat with users, write legal opinion in memos, interactive voice response, star-based performance assessment and the legal opinion of the staff and service center.