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Give us your feedback

  1. What is your evaluation of the website's contents and the way they are presented?

     

Results

  1. What is your evaluation of the website's contents and the way they are presented?

    OptionsPercentageRespondents
    Excellent
    		24.83%111
    Very good
    		6.71%30
    Good
    		7.83%35
    Acceptable
    		2.01%9
    Poor
    		58.61%262
    100%447

  2. What's your evaluation of the Contact Us page?

    OptionsPercentageRespondents
    Excellent
    		57.78%21364
    Very Good
    		15.92%5885
    Good
    		17.06%6308
    Acceptable
    		3.52%1300
    Poor
    		5.72%2116
    100%36973

  3. What's your opinion of the content display in website?

    OptionsPercentageRespondents
    Excellent
    		32.29%27487
    Very Good
    		33.53%28544
    Good
    		34.18%29093
    100%85124

  4. What's your opinion of the display of the new laws and regulations in the website?

    OptionsPercentageRespondents
    Excellent
    		59.07%381
    Very Good
    		18.6%120
    Good
    		22.33%144
    100%645

  5. What's your opinion of the content display in website?

    OptionsPercentageRespondents
    Excellent
    		59.87%458
    Very Good
    		17.91%137
    Good
    		22.22%170
    100%765

  6. What's your opinion of the new Digital transformation page in Ministry initiatives and projects section on the site?

    OptionsPercentageRespondents
    Excellent
    		43.97%686
    Very Good
    		27.24%425
    Good
    		28.78%449
    100%1560

  7. What's your opinion of the new Together we Overcome Challenges – Covid19 page on the site?

    OptionsPercentageRespondents
    Excellent
    		51.93%1577
    Very Good
    		23.44%712
    Good
    		24.63%748
    100%3037

  8. What's your opinion of the new Virtual Labour Market page on the site?

    OptionsPercentageRespondents
    Excellent
    		33.18%73
    Very Good
    		9.55%21
    Good
    		57.27%126
    100%220

  9. What's your opinion of Covid 19 page on the site?

    OptionsPercentageRespondents
    Excellent
    		98.19%3692
    Very Good
    		0.72%27
    Good
    		1.09%41
    100%3760

  10. What do you think of the Chatbot?

    OptionsPercentageRespondents
    Excellent
    		60.85%544
    Good
    		21.03%188
    Fair
    		18.12%162
    100%894

  11. What do you think of the Chatbot?

    OptionsPercentageRespondents
    100%0

  12. What do you think of Tawteen 360

    OptionsPercentageRespondents
    Excellent
    		93.88%25205
    Good
    		4.65%1249
    Fair
    		1.47%394
    100%26848

  1. Preferred channel to review (Ministry news, laws and decrees, services, activities etc…):

    Options Percentage Respondents
    Social Media Platforms (Instagram - Facebook - Twitter - Other)
    		33.69% 125
    Media (television, radio, newspapers)
    		 8.89% 33
    Exhibitions and conferences
    		 1.35% 5
    Call centres
    		11.05% 41
    SMS and email
    		28.57% 106
    Smartphone applications
    		12.40% 46
    Other awareness channels
    		4.04% 15
    100% 371

  1. What is the most important information that needs highlight during our marketing and awareness campaigns via social media channels?

    Options Percentage Respondents
    Service delivery mechanisms and procedures
    		43.40% 161
    Service delivery addresses and locations
    		6.47% 24
    Terms and conditions of the services
    		19.14% 71
    Description of the required documents
    		13.75% 51
    Estimated period to complete services
    		12.13% 45
    Number of service users or completed transactions
    		 5.12% 19
    100% 371
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