Introduction

The Labour Package: It aims to facilitate and streamline management processes for employees and businesses in the United Arab Emirates’ private-sector companies, providing them with a bundle of integrated and interconnected services, shared among relevant entities via a single platform, which allows them to access information by placing their requests only once, and offers a single payment method. This package is primarily built based on the Proactive Services Guide.

The Labour Package focuses on providing a comprehensive electronic platform that combines three main services related to employee and labour management, namely:

1. New Employee Onboarding: This service aims to simplify the process of hiring new employees. Using the platform, employers and companies can submit a request for a work permit for a new employee, along with all the required documents, online. The request is then processed quickly and efficiently by the relevant authorities participating in the platform.
2. Employee Work Permit Renewal: This service allows for proactively renewing work permits for existing employees. Through the platform, employers can easily submit requests to renew work permits for their employees, along with the workers’ updated data, in order to expedite the approval process.
3. Employee Work Permit Cancellation: This service allows employers to cancel work permits for employees who are no longer needed. The process of cancelling work permits is done securely and efficiently through the platform, reducing the time required for this operation.

Furthermore, the Labour Package project aims to provide an integrated online platform accessible via the internet. Employers, employees, and relevant government entities can login to the platform securely using the national digital identity solution UAE PASS. The platform enhances the experience of employees and management alike, saving time and effort required for personnel management procedures.

In addition to the abovementioned services, the Labour Package can provide additional features such as automatic alerts for upcoming work permit renewals, a dashboard, and reports and statistics on operations performed through the platform.

Added Value

• Seamless user experience through a single request system involving relevant entities.

• Unified form and payment method shared with relevant entities.

• Information is requested only once.

• In-person visits are no longer needed to complete transactions and additional requirements are kept to a minimum.

• Data exchange among relevant entities through unified linking procedures.

• Provision of proactive services.

• Utilisation of government capabilities (GSB, UAE PASS).

Participating Entities